Privacy Policy
Brighter Path Psychotherapy & Wellness ("Brighter Path", "we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.brighterpath.ca, contact us, or use our website.
This policy applies only to information collected through our website. Clinical records and personal health information collected during the provision of psychotherapy services are governed by separate informed consent documents and applicable privacy legislation.
Information We Collect
We may collect:
Information you voluntarily provide
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Name
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Email address
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Telephone number
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Information submitted through our contact forms
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Information you provide when requesting services or making an inquiry
Please avoid including sensitive personal or health information in website contact forms or email unless specifically requested.
Information collected automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Operating system
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Pages visited
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Date and time of your visit
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Referral website
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General website usage statistics
This information helps us improve website performance and user experience.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, maintain website security, and help us understand how visitors use our website.
These technologies may include:
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Essential cookies, which are required for the website to function properly and cannot be disabled through our website.
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Analytics cookies, which help us understand how visitors interact with our website so we can improve its performance and user experience. We use Google Analytics to collect aggregated information such as pages visited, time spent on the website, browser type, device type, and general geographic region. This information is used for statistical purposes and is not intended to identify individual visitors.
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Functional cookies, which may remember certain preferences or settings to improve your experience.
When you first visit our website, you will be presented with a cookie banner that allows you to manage your cookie preferences. You may also control or delete cookies through your web browser settings; however, disabling certain cookies may affect the functionality of the website.
Third Party Service
We use trusted third-party service providers to operate our website and deliver our services. These providers may collect or process limited information in accordance with their own privacy policies.
Our website currently uses or links to:
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Wix, our website hosting provider, which provides website functionality, security, and cookie management.
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Google Analytics, to help us understand website usage and improve our website.
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Jane App, our secure online booking and practice management platform. If you choose to book an appointment or access the client portal, you will be redirected to Jane App, where your information is collected and managed in accordance with Jane App's privacy practices.
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Google Workspace, which we use for business email and communication. Information you provide by email may be processed through Google's secure services.
We encourage you to review the privacy policies of these third-party providers before providing personal information through their services.
Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any website you visit.
Email Communication
If you contact us by email or through our website, we will use your information to respond to your inquiry.
Email is not always a secure form of communication. Please avoid sending confidential or urgent clinical information by email unless directed to do so.
Children's Privacy
Our website is intended for individuals seeking information about psychotherapy services, including parents, guardians, and individuals seeking services for themselves or their children.
We do not knowingly collect personal information directly from children through this website without appropriate parental or legal guardian involvement where required by applicable law.
Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmitting information over the Internet can be guaranteed to be completely secure.
Your Privacy Rights
Subject to applicable law, you may request to:
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access personal information we hold about you;
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request corrections to inaccurate information;
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withdraw consent where appropriate; or
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ask questions about our privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Last Updated: August 5, 2026